Accepting Replacements

Terms & Conditions

Once the customer accepts a replacement for any item, they are no longer eligible for a return for a refund or refund on the original order. If an item is damaged due to a drop then we can no longer offer a refund, only a replacement.

A photo is required on ALL product issues/warranty claims. 




If you do not want to accept a replacement:
If a customer decides that they do not want a replacement, then Peel will only be able to provide store credit for the amount of the product only. 


Exclusions

We cannot offer a refund on any items that are replacements or warranty claims.

We cannot offer a refund on any item that was free due to a promotion, such as Buy One, Get One Free or from a competition/gift box. These are still eligible for warranties, however. If you reach out to our support team, they would be happy to assist you further.

We cannot offer a refund or return on USED glass screen protectors. We are only able to offer store credit in the amount of the glass screen protector or a replacement.

We do not accept returns for refund if the item broken has been damaged due to a drop, fall, etc. 

Welcome to the Graffittibox.

GRAFFITTIBOX brand specializes in manufacturing high-end electronic product accessories brand. Taking fashion as the leading factor, injecting trendy, simple, and atmospheric elements to give customers a new visual experience and application experience. Unique and perfect products create fun. We have our own professional design team, world-leading production technology, and critical and demanding quality standards to ensure that each of our products can be perfectly presented in the hands of users. We strive to make all the teams, distributors, and users of GRAFFITTIBOX products work together to experience the exquisiteness and beauty of life!

Our Beliefs

We have an excellent team organization. "Making the best product quality and serving customers" is our tenet. We realize you can and should expect more from your tech accessories. We’ve seen cases that are beautifully crafted but offer no protection, and cases that are perfectly protective but horribly ugly. We know we shouldn't settle for less. Since then our product range has grown considerably and we have applied our design and engineering approach to more technical accessories.

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100% Satisfaction Guaranteed

GRAFFITTIBOX provides a "30-day unconditional return or exchange" policy for all orders