CHANGE OR CANCEL YOUR ORDER
To change or cancel your order, please first find your order confirmation email that was sent to you.
Forward that email to graffittibox@outlook.com and adjust the subject line to read "Order Cancel Request" or "Order Edit Request".
In the email please tell us your order number and what you would like to do:
- To Cancel your order – Please just let us know that you would like to cancel your order.
- To Edit your order – Please instruct us as to what items you would like removed or added to your order.
In addition to sending emails, you can also contact us on online channels and social software (Instagram, Facebook, Twitter). In order to facilitate faster follow-up or cancellation of orders.
NOTE: Once your order has been modified and your package has shipped, you will not be able to cancel or edit your order.
You will receive a new email confirmation confirming your new order or your requested cancelation.
CONTACT INFORMATION
We'd love to hear from you about our customer service, merchandise, collaborations, or anything else you'd like to share with us. Your comments and suggestions will be greatly appreciated. Please fill out the form below.
RM4, 16th Floor, Ho King Commercial Center, Kowloon, Hong Kong 2-16 Fa Yuen Street, Mong Kok
+852-63669386
mimaiart@outlook.com
Everyday 9:00-17:00