Make A Warranty Claim

Make A Warranty Claim

We're sorry to hear you have a warranty issue! We’ll be happy to help you with any issues you may have experienced with our products. A photo is required on ALL product issues/warranty claims. 

Make A Warranty



GRAFFITTIBOX Cases come with a one-year warranty per purchase.  Within 2 years of purchase, GRAFFITTIBOX is happy to provide one (1) free replacement per product purchased. This warranty holds up regardless of the cause of the damage or issue. We just ask you to pay for the shipping! Order for the replacement must be placed within 7 days of receiving the discount code. 


GRAFFITTIBOX Glass comes with a one year warranty per purchase. Within a year of purchase, you are able to receive one (1) free replacement on your GRAFFITTIBOX Glass from any damage or issue. We can only offer a single replacement. Customer will be required to pay the shipping cost on the replacement item. Order for the replacement must be placed within 7 days of receiving the discount code.

If anything looks odd about your GRAFFITTIBOX Glass, please let us know BEFORE you remove the protective backing. Send us a photo and we’d be happy to look into it. You can always reach out to us at or use one of the contact forms available on our website.

Once a Glass protector has been removed from the protective backing we can no longer offer a return for a refund or deem the product to be defective.

We do not accept returns or refunds on used glass screen protectors. 

GRAFFITTIBOX Functional Products

Every purchase of GRAFFITTIBOX functional products comes with a two-year warranty. If your GRAFFITTIBOX function product has any damage or problems within two years of purchase, we can provide a repair service. The customer will need to pay the shipping cost of the replacement item. Order for the replacement must be placed within 7 days of receiving the discount code.

Please note: GRAFFITTIBOX functional products only accept a two-year warranty and do not support replacement. If the product has been intentionally damaged, we will not accept the warranty.

Other Products

On all other products, if you have experienced an issue, please reach out to our support team and they will be happy to assist you further. A photo is required on ALL product issues/warranty claims. 


**Accepting Replacements 

Once the customer accepts a replacement of any item, they are no longer eligible for a return for refund or refund on the original order. If an item is damaged due to a drop then we can no longer offer a refund, only a replacement. 

If you do not want to accept a replacement:
If a customer decides that they do not want a replacement, then MIMAIART will only be able to provide store credit for the amount of the product only. 

We do not accept returns for refund if the item broken has been damaged due to a drop, fall, etc. 

Make A Warranty Claim:



Welcome to the Graffittibox.

GRAFFITTIBOX brand specializes in manufacturing high-end electronic product accessories brand. Taking fashion as the leading factor, injecting trendy, simple, and atmospheric elements to give customers a new visual experience and application experience. Unique and perfect products create fun. We have our own professional design team, world-leading production technology, and critical and demanding quality standards to ensure that each of our products can be perfectly presented in the hands of users. We strive to make all the teams, distributors, and users of GRAFFITTIBOX products work together to experience the exquisiteness and beauty of life!

Have a cup of coffee. Chat with design.

"GRAFFITTIBOX is a brand that's willing to be a part of the conversation and take risks creatively."


- We take everyday boring items and – with a bit of magic and extreme imagination – turn them into lifestyle & fashion accessories you’ll be psyched to wear.
- We add a pinch of sunshine to a cloudy day. Paint a sunflower on a winter canvas. Extract the purest feeling of freedom and combine it with a fierce desire for perfection.
- In other words, we go the extra mile to make you look & feel absolutely out of this world!
- Dive into the world of GRAFFITTIBOX — a world of fashion, chique, and jaw-dropping aesthetics. Whatever your destination, we’ll help you get there in style.

What is the meaning of the name GRAFFITTIBOX to you?

The whole name of GRAFFITTIBOX is GRAFFITTIBOX. We love simple colors, discovering things, observing its beauty and color. We are also a group of explorers who are passionate about art. Through simple art and rich design concepts, we integrate them into every great work.

What was the biggest challenge working on the rebranding project?

Sometimes the simplest design is often the hardest. But in this case, the GRAFFITTIBOX's team didn't have to say it--we knew this is what we ultimately all wanted, regardless of how hard this was going to be. We spent many hours distilling designs down to their simplest forms. Hundreds of design concepts edited down to just a few directions.

Another challenge was to keep the brand feel spirited, fun, and energetic without making it feel too juvenile. We wanted to make sure we expressed GRAFFITTIBOX’s energy, but also reference that it is tapped into fashion, culture and trends. That’s where the finesse comes in.

Our Beliefs

We have an excellent team organization. "Making the best product quality and serving customers" is our tenet. We realize you can and should expect more from your tech accessories. We’ve seen cases that are beautifully crafted but offer no protection, and cases that are perfectly protective but horribly ugly. We know we shouldn't settle for less. Since then our product range has grown considerably and we have applied our design and engineering approach to more technical accessories.


100% Satisfaction Guaranteed

GRAFFITTIBOX provides a "30-day unconditional return or exchange" policy for all orders