Country/Region Logistics Timeliness


We usually prepare and ship your package within 1-4 business days, depending on volume from our fulfillment center during weekday business hours (EST). Any orders placed after Friday business hours or during the weekend will ship out the following Monday.

If your items are in stock and ready to ship, there is a 24-hour delay from the time your order is shipped to the time the tracking details are emailed to you. From there, standard shipping will take place. If you have yet to receive a shipping notification, please check our website's product pages directly for any out of stock notices and shipping estimates, as this will share the most up to date information in relation to your order status.

North American countries/regions

United States 10-13 working days
U.S. remote areas 13-15 working days
Canada 14-16 working days
Mexico 16-18 working days

European countries/regions

Italy 9-11 working days
France 10-12 working days
UK 6-8 working days
Germany 9-11 working days
Netherlands 9-11 working days
Belgium 9-10 working days
Switzerland 12-14 working days
Austria 9-11 working days
Ireland 13-15 working days
Denmark 8-10 working days
Norway 10-12 working days
Sweden 7-9 working days
Finland 11-13 working days
Spain 11-13 working days
Portugal 9-11 working days
Greece 15-17 working days
Poland 15-17 working days
Estonia 10-13 working days
Latvia 11-14 working days
Lithuania 11-13 working days
Czech Republic 14-16 working days
Hungary 10-12 working days
Slovakia 6-8 working days
Romania 15-17 working days
Bulgaria 11-13 working days
Slovenia 9-11 working days
Malta 17 working days
Luxembourg 6 working days
Guernsey 6-8 working days

Asia countries/regions

China 8-10 working days
Thailand 7-9 working days
Japan 12-14 working days
Taiwan, China 5-7 working days
Singapore 6-8 working days
Philippines 6-8 working days
Malaysia 10 working days
Saudi Arabia 8-10 working days
United Arab Emirates 10-12 working days
Sri Lanka 23 working days

Australia countries/regions

Australia 13 working days
New Zealand 21 working days

When you receive the tracking code, you can view your order information on the website below (If you can’t find your order on one of the websites, please check on the other website).

Logistics query A:

Logistics query B:

If you can’t find the delivery time for your country/region, or if you have other questions, please contact us: