All orders are shipped by our team directly from our main warehouses in Japan and Hong Kong.
The shipping fee is determined according to the logistics timeliness of each country/region. Simply add products to your cart and use the shipping calculator to see shipping costs.
For international orders (outside of the USA) we do not prepay customs fees or import taxes, so you may be need to pay these when your package arrives depending on how your country handles it.
We want you to be 100% satisfied with your GRAFFITTIBOX purchase. Items can be returned or exchanged within 30 days of delivery.
Terms & Conditions
We're sorry to hear you have a warranty issue! We'll be happy to help you with any issues you may have experienced with our products. A photo is required on ALL product issues/warranty claims.
12 months international warranty – we’ve got you covered
GRAFFITTIBOX Cases come with a one-year warranty per purchase. Within 2 years of purchase, GRAFFITTIBOX is happy to provide one (1) free replacement per product purchased. This warranty holds up regardless of the cause of the damage or issue. We just ask you to pay for the shipping! Order for the replacement must be placed within 7 days of receiving the discount code.
How to use our Buy 2 Get 2 Free deal?
Just add 4 of your desired phone cases to the cart, and the discount will be automatically applied—2 cases out of 4 will be free.
This deal is only valid for phone cases.
If Buy 2 Get 2 Free deal was applied you will not be able to enter any additional discount codes.
Want more than 4? No worries, add 6 pay for 3. Add 8 pay for 4... You get the point.
Are GRAFFITTIBOX cases Wireless charging Compatible?
All GRAFFITTIBOX cases are compatible with wireless charging, and your phone can be charged wirelessly while case is being worn on phone.
Is Camera well protected by your cases?
All of our cases feature raised bezels around the camera and integrated camera protection. Therefore your phones camera will not touch flat surfaces while phone is being lied on its back.
How protective are your phone cases?
Our Tough phone cases are extremely protective, as it contains inner soft TPU layer for shock absorption and has raised bezels for screen, and camera protection.
What your phone cases are made of?
Tempered Glass Case - Japanese high-quality 9H tempered glass material ＆ Silicone made of natural rubber
Liquid Silicone Case - Silicone made of natural rubber
Tough Case - Hardshell PC exterior & inner soft TPU layer.
Mirror Case -TPU layer ＆Electroplated glass mirror
Have more questions?
Our top priority is customer satisfaction, and we strive to offer high-quality products with a smooth shopping experience. If you have more questions, read more here
I received a product without MagSafe, which is different from the product I wanted. I sent an email to support, but there was no reply. I hope they will deal with this issue in the future.
Sehr zufrieden, wie ich es mir laut Bild vorgestellt habe
Me gustó, protege muy bien el celular y el color y diseño me agradaron mucho
